Jack Lussier, the Realtor with Century 21 in Ingersoll, ON is a CROOK! Beware!!!The guy is a fraud, a sham. He'll do absolutely nothing for you and turn away agents with qualified buyers if the agent won't give their client over to him! SELLERS BEWARE! DO NOT GIVE YOUR LISTING TO JACK LUSSIER!
Century 21 is not professional and I give a rating of 1. They claim their success comes from providing a high level of service their marketing knowledge and are dedicated to serve clients with a serious commitment.My experience was totally to the contrary.I asked Harold Matthews to list my property in May..I chose this month as it was spring and the housing market was favorable.. Selling and purchasing a home is the biggest decision one will ever make. I chose Harold as my realtor because of his years of experience selling and living in the Ingersoll community.Starting with the listing, details were incorrectly stated for over two weeks, blaming the new office staff as the cause. 3 days after it was listed, Harold chased me down in my laneway on my way to work and told me the house was priced too high and wanted me to drop the price after the realtor open house. I complied and reduced the price.He then relisted the house as a new listing and had an open house. The listing details were still incorrect. So feedback from prospective buyers was misleading wasting everyone's time.The for sale sign was placed between two trees making it less visible to traffic as the trees bloomed in the spring.Almost two weeks passed with no showings and by checking the MLS ad I realized there was no ad to b found. Contacting Harold, he stated that there was a storm and some of the MLS listings were dropped. This was totally false. Due to a data entry error made by Harold reversing the day and month in the new listing, he in fact cancelled the new MLS listing. I called the Realtor board and they confirmed the error. I called century 21 to come get their sign off my lawn. When I came home from work the sign and lock box were gone and my HOUSE KEY was taped to my door! Allowing access by anyone.There was no apology for any of the wrong doings.There was no serious commitment as they claim.There was no accountability on the part of century 21.This is not the kind of professionalism I signed up for and CANCELLED THE CONTRACT. I gave a rating of 1 instead of a zero because of the photographer did an amazing job.
Century 21 Heritage House Ltd., Brokerage is a Canadian Real Estate Agency based in Ingersoll, Ontario. Century 21 Heritage House Ltd., Brokerage is located at 16 King St W, Ingersoll, ON N5C 2J3, Canada.
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