Great People I came in to change the batteries on 2 Movado watches and incidentally I noticed they had watch bands that fit the Movado's and requested to change them.I picked up the watches and they forgot to change the batteriesI called back and they acknowledged that it was a "human error" and requested for me to return to rectify the situation.The situation was resolved and they did it NO CHARGE to compensate me for the inconvenience.Now that is Customer Service!Thank you Lesser Brothers Jewellers and it is good to know there is a great watch maintenance store in Ingersoll managed by great people,I would highly recommend them for their quality workmanship, warranty and use of high quality products (like US made batteries vs Chinese batteries) at great prices.--Laci L
I'm really impressed with the watchmaker. I've tried taking my watches to places in Woodstock to have the battery replaced and they've all told me they couldn't open it. A short drive to Ingersoll and the watchmaker was able to replace the battery with out issue and for a very reasonable price. I'll continue going here for my watch repairs.
The watchmaker was able to quickly and professionally remove a dead battery, and install a new one into my sentimental watch. I was concerned about the fragile nature of the old watch, however they were quickly dismissed by the experience and diverse knowledge of the watchmaker. I would recommend the services of Lesser Brothers Jewelers, and intend to make it my exclusive destination for all watch repairs and services.
Lesser Brothers Jewellers Ltd is a Canadian Jewelry Store based in Ingersoll, Ontario. Lesser Brothers Jewellers Ltd is located at 146 Thames St S, Ingersoll, ON N5C 2T4, Canada.
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